Returns and Refunds
How to make a return
If you wish to return an item, you can contact our customer service via the contact form. Please indicate the code of the item you wish to return and the reason for the return. We will send you an email with the return instructions.
Terms and conditions for returns
- Items can be returned within 30 days from the delivery date.
- Items must be returned in the same condition as received, with the original tags still attached.
- Returns are not accepted for items that have been worn, washed or damaged.
- The first return label is free with every order. Each additional return label for the same order will cost €4.50, which will be deducted from your refund. If you are returning multiple items from one order, avoid additional costs by returning them together.
Refunds
Once your return has been received and verified, you will receive a refund to your original payment method. Refund times may vary depending on the payment method used.
Contact us
If you have any questions about returns, you can contact our customer service via the contact form.
Thank you for purchasing from us! 😊